Pinocchio’s Cookie and Privacy Policy

Introduction

When you use our website, digital ordering solutions, or sign up for our customer club, we process personal information in order to provide our services.

We advertise through external channels, but advertising and marketing do not take place through this website, and the website does not use any advertising, tracking, or third-party cookies.

Below, you can read about what information we collect, for what purposes, and how it is processed.

Cookies

This website does not use cookies for statistics, tracking, or marketing.

There may be strictly necessary technical cookies that are required for the website to function properly, such as session management.

  • No advertising cookies
  • No third-party cookies
  • No profiling or tracking

Cookies cannot contain malicious code, such as viruses.

You can delete or block cookies. See the instructions:

http://minecookies.org/cookiehandtering

Personal Information

In general

Personal data is any type of information that can be linked to you to some extent.

We process personal information when you:

  • use our website
  • place a takeout order or make a table reservation
  • creates or uses a customer club profile
  • Contact Us

We do not disclose personal information to third parties unless it is necessary to fulfill a specific agreement or provide a requested service.

We may process the following information:

  • Technical information, such as IP address, device type, and browser
  • Information you provide yourself, including:
    • Name
    • Phone number
    • Email address
    • Address
    • Order and Payment Information
    • Customer club-related information, such as login details and earned benefits

Customer Club

If you create a profile in our customer club, we will process your personal information for the following purposes:

  • Managing Your Membership
  • To provide access to discounts, special offers, and member benefits
  • To communicate with you about matters related to the customer club

The customer club is used for direct marketing in the form of special offers and discounts, which are an integral part of membership.

Data Retention and Deletion in the Customer Club

As a general rule, we delete customer club profiles that have not been active—meaning the user has not logged in—for more than 12 months, unless we are required by law to retain certain information for a longer period, such as for accounting purposes.

You may request the deletion of your customer club profile at any time. See the “Your Rights” section.

Purpose

Personal information is processed for the following purposes:

  • Delivery and Management of Takeout and Table Reservations
  • Operation of the Customer Club and Member Benefits
  • Communications Regarding Orders, Bookings, and the Customer Club
  • Compliance with Regulatory Requirements
  • Technical Operations and Safety

Personal information is not used for advertising purposes on this website.

Data Processors

We use one external data processor:

NemBestil ApS

NemBestil ApS handles digital infrastructure, system operations, and technical support related to takeout, table reservations, and the customer club.

NemBestil ApS processes personal data exclusively in accordance with our instructions, and a data processing agreement has been entered into in accordance with the GDPR.

Safety

We process your personal information securely and confidentially in accordance with the GDPR and the Danish Data Protection Act.

We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

Retention Period

Personal information is retained only as long as necessary for the purpose for which it was collected.

  • Customer club profiles are generally deleted after 12 months of inactivity
  • Other information is retained in accordance with applicable laws, including accounting requirements

Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access to Your Personal Information
  • Correction of Incorrect Information
  • Restriction of Treatment
  • Data Portability
  • Objection to Processing
  • Deletion of Your Personal Information

Request for Deletion

You may request the deletion of your personal information at any time via the following link:

👉 https://apps-gdpr.nembestil.dev/anmod-om-sletning/?appId=dk.nembestil.pinocchioristorantepizzaria

Requests are processed in accordance with the GDPR.

If you wish to file a complaint regarding our processing of your personal information, you may contact the Danish Data Protection Agency.

Contact us

Questions regarding personal information may be directed to:

Email: info@pinocchio-ribe.dk

Publisher

The website is owned and operated by:

Pinocchio
Overdammen 7
6760 Ribe

CVR No.: 30787242
Phone: +45 75 42 14 66
Email: info@pinocchio-ribe.dk